New starters

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New to the team? Start here.

Complete these steps in your first week. Your manager will check these off with you at your onboarding catch-up.

1 Read the guidelines 2 Complete H&S induction 3 Learn our products 4 Review non-negotiables 5 Know your uniform

Day-to-day operations

⏱

Starting a shift

Checklist and sign-on process

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Before leaving site

Pack-down and sign-off

👕

Linen process

Handling, washing, storage

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Vehicles

Licences, checks, incident reporting

Health & safety

Our standards

Team Lucy's non-negotiables

1 We are our brand. How we behave, dress and make others feel is paramount to our success.
2 Nothing is ever perfect. We need to be constantly striving for better.
3 Communication is always KEY. Over communicating is very rarely a bad idea.
4 Never let down your team. Arrive on time, every time, full uniform, positive attitude.
5 Experience is everything. Remember that in every step of your journey with a client.
6 Always look to innovate and improve.
7 Never judge anyone. You never know what they could be going through.
8 Aim higher than yesterday.
9 Celebrate the wins! Keep marking milestones on the journey to the next goal.
10 Have fun. Enjoy what you do!

Be relentless, we are here to win.

lucysevents.com

Products and depot

Auckland Palmerston North
🛋

Meet our products

Know what we hire and how to handle it

👥

Sales team portal

Quoting, client tools, resources Sales only

Key contacts

LC

Lucy

Managing Director

lucy@lucysevents.com

HB

Hayden Burke

General Manager

hayden@lucysevents.com

Vi

Viarni

Team

viarni@lucysevents.com

Lo

Logan

Operations and Logistics

logistics@lucysevents.com

Wa

Warren

On Site Manager

aucklandwarehouse@lucysevents.com

About Lucy's Events

Our story, our why, and where we're going.

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